Pick Up and Delivery

Our store hours are from 10:30 AM to 4:30 PM Monday through Saturday. All orders are for pick up at 7458 Montgomery Road.

If you would like to know more about our delivery service please call us at 513-984-1100. We deliver throughout the Greater Cincinnati Area, into Northern Kentucky, Westside, Eastside and into Mason, Liberty Township and Westchester!

You may call us for a delivery quote. Since each order is unique along with its location and details. Pricing varies based on delivery location and timing.  

Refunds

We take great pride in the work we do and work hard to create designs inspired by invitations and photos provided. The more detail you provide the more exact your order will be. If you are wanting exact colors we request swatches or original copies of invitations. When you pick up you have the opportunity to look over your order and make sure everything is as desired including name spellings. It is always best that you personally pick up your order and approve it. If you can not pick up and need to send someone else you should make sure they know exact details of design and all items picking up. We will ask that the person picking up look over the order and sign for it accepting it as it is. If any changes are required we should be told at time of pick up so that we can discuss and make any needed corrections or changes.  Once the order is signed for we do not make additional changes. We are not responsible for damages once they leave the bakery. It is important that the person picking up transport it carefully. It is also important that the person picking up know exactly what items they are to pick up so that they can make sure they have everything. It is also very important for all customers to pay attention to our hours of opperation and to pick up your order on the correct date during those hours. If you do not pick up prior to closing your order will be available on the next business day at opening time. No refunds are offered  if you forget to pick up.